Oct 24, 2018

Senior Product Manager

  • WeWork
  • NYC, NY, USA
Full time General Business API Search Marketplace Network Effects

Job Description

About the Role

Our team is looking for a Product Leader who is compelled by the unique opportunity to utilize our combination of people, space, and technology to reinvent the way we serve our members and how they can better serve each other. While we are building the software to power our vision of this world, technology is just a part of the full product stack with which we build services at WeWork.

WeWork Product Managers collaborate with dedicated teams of engineers, designers, and partners to build and ship scalable solutions. We seek energetic, passionate, ambitious people who have worked in agile startup environments and push the boundaries of what’s possible. We are looking for product managers who are equally adept at data thinking and design thinking, considering both analytics and research to synthesize a clear vision for the future.

Mission Outline

The Engagement mission is responsible for delivering technology that creates intelligent environments and connected, consciously-engineered communities for every space in the world. Our team is interested in increasing lifetime value, satisfaction productivity, and building engaging community models in smart environments. The mission of the Community + Connections product area is to give our members superpowers to connect with the people and things that will make them happy, successful, and lifetime WeWorkers. We are able to do this primarily through the WeWork App (Android, iOS, web) and its core services.

Responsibilities

  • Define, manage, and evolve product strategy, roadmap, and vision
  • Identify and prioritize key issues or needs in the existing experience, while bringing to bear savvy technical knowledge and product instincts to deliver world-class solutions
  • Own product performance by setting proper success metrics and tracking them in a way to maintain accountability but also inform the future product roadmap
  • Collaborate with cross-functional groups in engineering, design, physical design, hardware, building construction, building infrastructure, and other disciplines to jointly align on plans to build the most impactful experiences
  • Communicate with partners to keep abreast of their needs and experience concerns
  • Monitor industry trends to find opportunities and modify strategies
  • Work directly with engineering and design to ensure our products exceed standards of quality and reflect WeWork’s brand
  • Operate a cross-functional unit in an agile setting, with well-defined sprints, clear product backlogs, and forward-looking plans that align to your mission and success metrics

Requirements

  • 5+ years product management experience, several of which should include full ownership of a product roadmap and vision
  • Technical skills to oversee products that integrate with a variety of APIs and platforms
  • Proven ability to innovate and deliver creative, yet simple solutions to routine problems
  • Excellent verbal/written communication and presentation abilities
  • Deep understanding of software design, data structures, APIs, and more
  • You have shipped a variety of products requiring significant cross-functional teamwork and can speak to the process of designing and building them with great detail
  • You have high emotional intelligence to relate your products to customer needs
  • You lead with data and research, not assumptions
  • You are detail oriented and have an eye for design and beautiful products
  • You are very organized -- you write detailed user stories, maintain your backlog, and set clear goals that are shared throughout the organization

Preferred Qualifications

  • Experience working or strong interest working at the intersection of technology and physical environments a huge plus
  • Experience working with JIRA a plus

About WeWork

WeWork Technology is bridging the gap between physical and digital platforms, providing a delightful, flawless & powerful experience for members and employees. We build software and hardware that enables our members to connect with each other and the space around them like never before.

We augment our community and culture teams through the tools we build. We believe there’s a macro shift toward a new way of working—one focused on a movement towards meaning and purpose. WeWork Technology is proud to be shaping this movement.

We are a team of passionate, fearless and collaborative problem-solvers distributed globally with one goal in mind - to humanize technology across the world.

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.