Dec 28, 2018

Product Manager, Rider, Pickup and Drop off

  • Uber Technologies
  • San Francisco, CA, USA
Full time Software Mobile Marketplace Network Effects Network

Job Description

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world. 

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together. 

About the Role 

As a Product Manager on Uber’s pickup & dropoff experience team, you’ll help shape the core functionality that enables Uber as a service for millions of riders and drivers around the world. 

You’ll work as a key player on a product team, while also liaising with marketing, partnership, policy, and many other teams to deliver a magical experience. 

The role demands technical depth, principled thinking, well-honed product instincts, a refusal to settle, true innovation, and a high quality bar for what goes out to the world. 

What You’ll Do

  • Own the end consumer experience for everything pickups-and-dropoffs in the rider app. This includes the UI/UX for allowing users to set pickup & dropoff locations, as well as the mechanisms that we utilize to assist users with this selection. This also includes tools that are meant to help the rider & driver find each other post-request.
  • Partner with design, research, data science, and other PM stakeholders to understand how we can better meet rider needs & expectations in the overall request & trip flow.
  • Understand, synthesize, and help set the strategy for pickups & dropoffs as a broader tech team.

What You’ll Need

  • 3+ years of product management experience
  • A passion for user experience: you can both guide design priorities for the team, and have a good sense for experience principles
  • Finger-tippinesses with data: You just go get the data you need and can whip it into an insightful story with no help. You have experience running rigorous multivariate testing and experimentation.
  • Strong communication & partnership skills - this will be an extremely cross-functional role, with more than a handful of core stakeholder teams.
  • Academic background in computer science, data science, statistics, economics, or engineerin

Bonus Points If

  • You have experience with theoretical/applied machine learning

About the Team 

The pickup & dropoff experience team is responsible for the experiences that allow riders to set the “A” and “B” in their trip, as well as mechanisms to ensure they get to “A” and “B” successfully. From designing fundamental UI frameworks to deep platform & ML work, the team works on a wide breadth of projects to ensure riders can get to where they want to go seamlessly.