Jan 28, 2019

Senior Product Manager

  • ExtraHop
  • Seattle, WA, USA
Full time Data B2B Private Company Network Enterprise Software

Job Description

We’re looking for the right people to join us as we design and build the most cutting-edge products in operational intelligence. We are hiring developers who want to solve problems, not spend their days in meetings, and have the skills and attention to detail to back up their ideas. We move quickly and have a passion for building elegant, scalable solutions.

If you are a Product Manager who shares our philosophy and has a passion and aptitude for Emerging Technology, we would like to hear from you! You will be part of a key team responsible for defining product direction in a fast-growing venture-backed company, and partner with an extremely talented technical team to bring game-changing technology to an ever increasing enterprise customer base. You will also communicate with, and work alongside, IT leadership from Fortune 2000 companies to solve today's toughest problems in IT management. 

Duties & Responsibilities

  • Partner with the Product Management team leads on key inbound product initiatives
  • Experience working within Security, Cloud, Big Data and/or Analytics verticals
  • Document inbound product enhancement requests from the field
  • Follow-up with customers and prospects directly regarding product feedback
  • Identify key use cases required to close product gaps
  • Collaborate within the Product Management team on writing functional and technical specifications
  • Work with the Product Development team on further defining requirements as part of an iterative development process
  • Conduct technical assessments of competitive and partner solutions
  • Perform market research and competitive analysis
  • Support the business development team on build/partner/buy decisions
  • A bachelor’s degree in Computer Science or relevant experience
  • At least one year of product management experience with an enterprise-facing product
  • Knowledge of components comprising enterprise IT applications, such as 3-tier architecture, web services, and so forth
  • Comfort communicating about syste-ms-level and user-interface product development efforts
  • Excellent organizational skills, attention to detail, ability to track a large number of tasks and work on many different parallel initiatives with competing priorities
  • Excellent writing skills, with the comfort and desire to create product collateral, as needed
  • Ability to build rapport with enterprise IT professionals in person and over the phone
  • Knowledge of network-communications concepts, such as the OSI communication model and common L7 wire protocols
  • Experience in enterprise IT consulting or enterprise IT sales engineering
  • Experience in IT management or performance management market
  • Experience with appliance-based solutions
  • Support the business development team on build/partner/buy decisions

About ExtraHop

At ExtraHop, we create great products because we give talented employees the freedom to be intellectually curious and creative. We seek a diversity of perspectives and foster employee quirkiness and spunk to help drive innovation. Every ExtraHop employee knows that we’re all in this together and that work is an important part of life so it should be fun. A sense of humor is required here, seriously!

We are the global leader in real-time wire data analytics, a novel approach to IT Operational Analytics. Our market opportunity is greater than $15B and our solutions span all industries. Pretty neat, huh? If you want to join a fun team that produces award-winning products that provide tremendous business value and delight customers, then ExtraHop is the company for you!

Founded by engineers, ExtraHop is a Seattle-based technology company that delivers elegant solutions for the tech industry’s most challenging problems. 

As a privately held fast-growing technology leader in the $20B IT operations management space, ExtraHop Networks is positioned to be the next great systems company. We are known as innovators who take a smart, creative approach to solving problems. Our ExtraHop team and product line have received many awards, including wins in multiple categories of Best of Interop, a Gold Medal prize in Puget Sound Business Journal’s annual list of Washington’s Best Workplaces, and several Gold Stevie American Business Awards.

ExtraHop is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.