Jan 30, 2019

Senior Product Manager - Custody

  • BitGo
  • Palo Alto, CA, USA
Full time Customer Success Big Data AI Machine Learning Partnerships

Job Description


BitGo is the market leader in institutional-grade cryptocurrency investment services providing security, compliance, and custodial solutions for blockchain-based currencies. BitGo is the world's largest processor of on-chain bitcoin transactions, processing 15% of all global Bitcoin transactions, and $15 billion per month across all cryptocurrencies. The company has over $2 billion in assets in wallet, and a customer base that includes the world's largest cryptocurrency exchanges and spans more than 50 countries. In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets. BitGo is backed by Craft Ventures, DRW, Galaxy Digital Ventures, Goldman Sachs, Redpoint Ventures, and Valor Equity Partners.


BitGo is looking for a highly motivated Senior Product Manager who will join our Engineering Product team in Palo Alto. 

Join BitGo’s fast-based product team as a Product Manager and help us to design, build and release cutting-edge blockchain products. You must thrive in a fast-paced environment, have strong understanding of software fundamentals, excellent communication skills, and a desire to work with technical teams to develop groundbreaking digital currency products.

Be a part of the team that is enabling digital currencies to extend beyond the fringe and into mainstream business. BitGo is pioneering true safety and security for digital currencies like Bitcoin, Ethereum, Ripple, Bitcoin Cash and many more. We’re growing and we’re winning.

We need great people who strive for excellence in all their endeavors and who have a track record of success. We are looking for candidates who are not risk averse and want to build products that will change the world. We aspire to foster a working environment, culture and leadership team that inspires greatness on a daily basis through transparency, ownership and integrity.


Main Responsibilities:

  • Gain a deep understanding of customer needs, identify and fill product gaps and generate new ideas to drive growth
  • Create buy-in for the product vision and translate product strategy into detailed requirements
  • Scope and prioritize activities based on business and customer impact
  • Lead multiple Palo Alto-based engineering teams to tackle technical complexities, organize and plan execution paths and deliver new products and features to the market
  • Drive product launches and lead technical beta programs
  • Stay informed of the overall market landscape, including competitors and potential partners
  • Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed


  • Proven work experience in financial services industry, preferably working with Institutional customers such as hedge funds, asset managers, OTC desks and/or exchanges
  • Passion for driving product innovation and a track record of managing all aspects of a successful product throughout its lifecycle
  • Excellent written and verbal communications skills; ability to translate strategy into clear and actionable plans and effectively communicate cross functionally within Product Development, Engineering, Design and Sales.
  • Strong leader, self-starter and proven team player in a high achievement-oriented environment
  • Strong problem solving skills and willingness to roll up one’s sleeves to get the job done
  • Curiosity to learn BitGo’s business and ability to adapt past experiences to BitGo’s current opportunities
  • Ability to set priorities and work well independently
  • Flexible, cross-functional team player comfortable with a fast-paced, often ambiguous, environment
  • BA/BS technical degree or equivalent; MBA preferred
  • Minimum of 8 years relevant work experience


Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.


Here are some of the benefits of working at BitGo:


  • 100% company paid individual and family medical, dental, and vision plans
  • Exciting startup atmosphere in great downtown office space in Palo Alto (California Ave)
  • Competitive compensation, stock options, and 401k plan with company matching
  • Catered custom lunches, fresh snacks and gourmet coffee
  • Commuting made easy with company-paid Caltrain passes
  • Computer equipment and workplace furniture to suit your needs
  • Flexible vacation and paid holidays
  • Great colleagues

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing.